Microsoft Hosted Lync provides a single interface that unites voice communications, IM, and audio, video, and Web conferencing into a richer, more contextual offering. 

PBX replacement

Hosted Lync is built from the ground up to be a single platform that can enhance, extend, and even replace traditional and IP PBX systems.

Full set of voice features

Hosted Lync supports common calling features such as, answer, forward, transfer, hold, divert, release, and park, and extend these capabilities outside the office via secured Internet access without requiring a VPN connection.

Find and communicate with the right person

Rich presence including pictures, skill search, location information, and more gives users the context they need to make smart communication choices including built-in instant messaging capability. Hosted Lync users can add and connect with users on Public IM services such as Windows Live, AOL, and Yahoo! and communicate with them using their single work identity.

Create a more fun work environment by building social connections

The rich experience of Hosted Lync 2010 helps workers make connections across time and distance with picture-enhanced presence, automatic frequent contacts lists, and activity feeds for keeping up with co-workers.

Make every interaction a near face to face meeting

Hosted Lync transform any conversation to include high-resolution video-, application-, and desktop-sharing and be fully present in meetings without making the physical trip.

Communicate with context from Microsoft Office applications

The visually compelling experience of Hosted Lync 2010 is consistent throughout Microsoft Office and other business applications, including color-coded presence icons, pictures, high-resolution video, and desktop sharing.

Stay connected from virtually anywhere

Hosted Lync provides single experience across the PC, phone, or Web means that users have the choice to connect from many devices.

Features

• Unified experience – access presence, instant messaging, voice, video and Web conferencing in a single interface
• Communicate from within the applications you use every day, including Microsoft Outlook and Microsoft SharePoint
• Collaborate more effectively with built-in desktop and application sharing, PowerPoint upload and rich white boarding
• Schedule and join meetings with a single click in Microsoft Outlook or the meeting reminder
• Microsoft Lync 2010 delivers Enterprise voice features, giving users the ability to work in the office, at home or on the road

Benefits

• Integrated Telecoms & IT – full PBX capabilities integrated into Microsoft Exchange, SharePoint and Dynamics CRM, and bringing carrier-grade voice communications to your PC/laptop
• Control Costs – reduce travel and communication costs by routing calls through your IP network using inbuilt video and voice conferencing capabilities of Microsoft Lync 2010
• Improve Productivity – use presence to see availability of colleagues and choose the most effective way of communicating including desktop sharing in real time
• Support your mobile workers – access vital business tools and information through any internet enabled device via Hosted Lync 2010 without the implementation of expensive VPN’s

Need more info or a real person to talk to? Call us  free 0800 019 3878

Microsoft Lync is a next generation Unified Communications (UC) technology that integrates seamlessly with IT infrastructures and can work in tandem with or replace your existing PBX or VoIP infrastructure. This provides the ability to communicate from within the applications you use every day – including Microsoft Outlook and Microsoft SharePoint.

The Microsoft Lync desktop client is also available for Windows and for Mac along with mobile versions for Windows Phone, iPhone/iPad, and Android devices to transform every communication into an interaction that is more collaborative, engaging and accessible from anywhere.

Our Hosted Lync solution is built on a highly robust, scalable and available Cloud platform which provides enterprise class telephony – Hosted Lync can entirely replace a PBX system – as well as secure business messaging, video conferencing and desktop sharing capabilities from a single client.

Hosted Lync communications software creates a virtual connection between you and the people you work with. It lets you talk, share your desktop and programs, and work together in real time, all from your computer.

The features Hosted Lync brings to your organisation translate into real, tangible business and financial benefits, from driving savings in hardware, software and support to the cost of disparate communications tools such as phone lines and 3rd party conferencing solutions. At the same time Hosted Lync reduces the time and cost associated with business travel and enables a more efficient way to work.

On Premise option

Already invested heavily in-house on infrastructure, applications and Microsoft skills but still want to take advantage of Microsoft Lync?

A Lync Server deployment on-premise may be the best choice, utilising existing hardware and clusters to provide all the features and benefits Microsoft Lync has to offer. We provide consultancy and project management for on-premise deployments plus we can also discuss the benefits associated to a hybrid deployment.

Talk to us about our consultancy service for Lync deployments

We utilise ‘best of breed’ technologies from enterprise vendors only. This ensures maximum uptime and performance, high levels of flexibility and interoperability. We understand that infrastructure is the backbone to the cloud which is why we only use the most secure, resilient and highest specification available. The infrastructure has the following qualities:

• Data centres – “Best of breed” UK data centres with fully resilient, power, cooling and environmental systems.
• High quality Carrier Grade network - We utilise multiple internet breakouts across redundant and geographically disparate networks, to provide Quality of Service..
• Intelligent, proactive security measures - To ensure the optimum level of customer confidence, the security appliances provide the most advanced Intrusion Prevention Systems (IPS), Network Behavioural Analysis (NBA) and Denial-of-Service (DoS) Protection - fully protecting the network against known and emerging network security threats.
• Integrated Disaster Recovery Service - Customers can choose to match recovery time objectives with the needs of their business whilst keeping costs under control.
• Best-of-breed technologies - The platform uses the latest generation of HP server blades and Intel processors combined with HP storage and HP networking; engineered and independently tested to the highest level.
• High performance virtualisation - All servers are virtualised using Microsoft Hyper-V and monitored by System Centre Operations Manager – designed for high interoperability, and independently tested by Enterprise Strategy Group Research and awarded Best in Class for running Microsoft applications from Exchange Server to Lync.
• Extremely resilient platform - N+1 redundancy across all components including power and air conditioning means we can offer a 99.93% service availability promise.